Tuesday, November 11, 2008

Gypsey Rose Paperie Update

this is a copy paste from the site. And ny prayers are going out to Nikki and the crew!

November 11th, 2008

The Gypsy Rose family has experienced extreme personal tragedy in the last month and will not be releasing another kit.

While we are not prepared to offer a detailed explanation at this time, we recognize that outstanding orders need to be acknowledged.

All outstanding orders have been processed, packaged and are ready for shipment as of today, Tuesday, November 11th, 2008. While we are unable to refund shipping costs, we have included additional items in each package to help compensate for delayed shipping times.

Today is a postal holiday in the United States, so these packages will be processed by USPS tomorrow. All customers will receive an email at that time with delivery confirmation numbers and tracking information.

If you have not received tracking information by Thursday, November 13th, you are welcome to send an email to info@gypsyrosepaperie.com . THIS EMAIL ADDRESS WILL NOT BE ACTIVE OR AVAILABLE UNTIL THURSDAY MORNING, so any emails sent prior to that day will not be received and will not be acknowledged.

The only emails we are responding to at this time are emails concerning orders already placed and not yet received, or orders received incomplete.

Finally, a simple note - please keep in mind that GRP design team members are not considered a part of our administration. They are in no way responsible for orders, maintaining this site, or providing information to GRP customers.

2 comments:

Lyneen said...

Sorry to hear the news... I wish them the best!

Kris Dickinson said...

Oh how very sad.